Account Management

This guide covers everything you need to know about managing your account.

Profile Settings

Update Profile Information

Keep your profile information up to date:

1. Navigate to Settings

   • Click your avatar in the top right
   • Select "Settings" from dropdown

2. Edit Profile

   • Update your name
   • Change email address
   • Add profile picture
   • Update bio (optional)

3. Save Changes

   • Click "Save" button
   • Verify email if changed

Profile Picture

Upload Profile Picture:

• Click on avatar placeholder
• Select image file (JPG, PNG)
• Crop and adjust
• Save changes

Recommended:

• Square format (1:1 ratio)
• Minimum 200x200 pixels
• Maximum file size: 5MB

Security Settings

Change Password

Regularly update your password for security:

1. Go to Security Settings

   • Navigate to Settings > Security

2. Enter Current Password

   • Verify your identity

3. Create New Password

   • Minimum 8 characters
   • Include uppercase and lowercase
   • Add numbers and symbols
   • Avoid common passwords

4. Confirm and Save

   • Re-enter new password
   • Click "Update Password"

Two-Factor Authentication (2FA)

Add extra security to your account:

1. Enable 2FA

   • Go to Settings > Security
   • Click "Enable 2FA"

2. Choose Method

   • Authenticator app (recommended)
   • SMS verification
   • Email verification

3. Setup Process

   • Scan QR code with authenticator app
   • Enter verification code
   • Save backup codes

4. Verify Setup

   • Test login with 2FA
   • Store backup codes safely

Active Sessions

Monitor and manage your active sessions:

• View all logged-in devices
• See last activity time
• Revoke access to specific devices
• Sign out from all devices

Subscription Management

View Current Plan

Check your subscription details:

• Plan name and features
• Billing cycle
• Next billing date
• Usage statistics

Upgrade Plan

Upgrade to access more features:

1. Compare Plans

   • View available plans
   • Compare features
   • Check pricing

2. Select New Plan

   • Choose desired plan
   • Review changes

3. Confirm Upgrade

   • Enter payment details if needed
   • Confirm upgrade
   • Access new features immediately

Downgrade Plan

Reduce your subscription level:

1. Select Lower Plan

   • Choose new plan
   • Review feature changes

2. Confirm Downgrade

   • Changes take effect next billing cycle
   • Keep access to current features until then

Cancel Subscription

If you need to cancel:

1. Navigate to Subscription

   • Go to Settings > Subscription
   • Click "Cancel Subscription"

2. Provide Feedback

   • Tell us why you're leaving (optional)
   • Help us improve

3. Confirm Cancellation

   • Access continues until period ends
   • No refunds for partial periods
   • Can reactivate anytime

Payment Methods

Add Payment Method

Add or update payment information:

1. Go to Billing

   • Settings > Billing
   • Click "Add Payment Method"

2. Enter Card Details

   • Card number
   • Expiration date
   • CVV code
   • Billing address

3. Set as Default

   • Choose default payment method
   • Save securely

Update Payment Method

Change your payment information:

• Edit existing card
• Add new card
• Remove old cards
• Update billing address

Payment History

View all transactions:

• Invoice date and amount
• Payment method used
• Download invoices
• View payment status

Usage Statistics

Monitor Your Usage

Track your account activity:

Generation Stats:

• Total generations this month
• Remaining credits
• Usage by feature type
• Daily/weekly trends

Storage Usage:

• Files stored
• Total storage used
• Storage limit
• Manage files

Usage Alerts

Set up notifications:

• Alert when reaching 80% of limit
• Daily usage summary
• Monthly report
• Billing reminders

Preferences

Language Settings

Choose your preferred language:

1. Select Language

   • Go to Settings > Preferences
   • Choose from available languages
   • Interface updates immediately

2. Supported Languages

   • English
   • 简体中文 (Simplified Chinese)
   • More coming soon

Theme Settings

Customize your interface:

Theme Options:

• Light mode
• Dark mode
• System default (auto-switch)

How to Change:

• Click theme toggle in header
• Or go to Settings > Appearance
• Changes apply immediately

Notification Settings

Control what notifications you receive:

Email Notifications:

• Generation complete
• Account updates
• Billing reminders
• Marketing emails (optional)

In-App Notifications:

• Real-time updates
• System announcements
• Feature updates

Data Management

Export Your Data

Download your account data:

1. Request Export

   • Go to Settings > Privacy
   • Click "Export Data"

2. What's Included:

   • Profile information
   • Generation history
   • Settings and preferences
   • Usage statistics

3. Download

   • Receive email when ready
   • Download ZIP file
   • Data in JSON format

Delete Account

Permanently delete your account:

Before You Delete:

• Export your data first
• Cancel active subscriptions
• Download any important files
• This action is irreversible

Deletion Process:

1. Go to Settings > Account
2. Click "Delete Account"
3. Confirm your password
4. Provide reason (optional)
5. Confirm deletion

What Happens:

• Account deleted within 30 days
• Data removed from servers
• Subscriptions cancelled
• Cannot be recovered

Privacy Settings

Data Privacy

Control your data:

• Who can see your profile
• Generation visibility
• Search engine indexing
• Data sharing preferences

Cookie Settings

Manage cookie preferences:

• Essential cookies (required)
• Analytics cookies (optional)
• Marketing cookies (optional)
• Customize settings

Troubleshooting

Can't Log In?

Reset Password:

• Click "Forgot Password"
• Enter email address
• Check email for reset link
• Create new password

Account Locked:

• Too many failed attempts
• Wait 15 minutes
• Or contact support

Payment Issues?

Payment Failed:

• Check card details
• Verify sufficient funds
• Try different payment method
• Contact your bank

Billing Questions:

• View payment history
• Download invoices
• Contact billing support

Need Help?

Support Options:

• Browse help center
• Contact support team
• Live chat (business hours)
• Email support (24/7)

Best Practices

Account Security

• Use strong, unique password
• Enable two-factor authentication
• Review active sessions regularly
• Don't share login credentials
• Log out on shared devices

Subscription Management

• Review usage monthly
• Upgrade when needed
• Downgrade if underutilizing
• Set usage alerts
• Monitor billing dates

Data Management

• Export data regularly
• Clean up old files
• Review privacy settings
• Update contact information
• Keep payment methods current

Next Steps

• Complete your profile setup
• Enable security features
• Explore subscription options
• Set up preferences
• Start using the platform

Need assistance? Our support team is here to help!